Camp Shopping Channel Shipping and Returns Policy

Effective Date: November 1, 2024

1. Overview

Camp Shopping Channel ("we," "us," or "our") serves as a platform connecting customers ("you" or "your") with independent vendors ("Vendors") offering products related to summer camp experiences. Please be aware that all products listed on our platform are sold, shipped, and managed directly by these Vendors. Camp Shopping Channel does not handle the shipping, returns, or payments for any products listed on our site.

2. Shipping

• Vendor Responsibility: Each Vendor is solely responsible for the fulfillment and shipment of their products. Shipping methods, costs, and delivery times are determined by the individual Vendor and may vary accordingly. Any shipping prices displayed on our site apply only to orders within the United States. Shipping to Canada, Mexico, or other international locations may have different rates and policies, which should be confirmed directly with the vendor.

• Order Tracking: Upon purchase, the Vendor will provide you with tracking information and updates regarding your order. Camp Shopping Channel does not have access to or control over shipping details.

3. Returns and Exchanges

• Vendor Policies: Returns, exchanges, and refunds are governed by the individual Vendor's policies. Before making a purchase, please review the Vendor's return and exchange policies, which should be available on their product listing or Vendor profile.

• Direct Communication: To initiate a return or exchange, you must contact the Vendor directly. Camp Shopping Channel does not mediate or manage returns or exchanges.

4. Payments

• Transaction Processing: All payments for products are processed directly by the respective Vendors through their chosen payment methods. Camp Shopping Channel does not collect or process payments on behalf of Vendors.

• Payment Issues: For any payment-related inquiries or disputes, please contact the Vendor directly. Camp Shopping Channel is not responsible for resolving payment issues.

5. Limitation of Liability

Camp Shopping Channel acts solely as an intermediary platform facilitating connections between customers and Vendors. We are not liable for any issues arising from the purchase, shipment, or use of products sold by Vendors, including but not limited to:

• Delays in shipping or delivery

• Defective or damaged products

• Discrepancies between the product received and its description

• Payment disputes

By using our platform, you acknowledge and agree that any claims or disputes related to your purchase must be addressed directly with the Vendor.

6. Changes to This Policy

We reserve the right to modify this Shipping and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of any revised terms.

7. Contact Information

For questions or concerns regarding this policy, please contact us at: support@happycamperlive.com.